Legal

Privacy Policy

Mutual Covenant is a service and brand operated by Computer Pro Network LLC.

Mutual Covenant, operated by Computer Pro Network LLC, provides church management software and related services. This policy describes how we handle information when you use Mutual Covenant at mucov.com.

Who provides the service

When this policy refers to the legal provider of the service, it means Computer Pro Network LLC. When it refers to the product or platform, it means Mutual Covenant.

Information we collect

Church administrators and members may provide names, contact details, household information, attendance, giving records, pastoral notes, and other ministry data needed to operate their church. Account holders also provide login credentials. We collect technical information such as IP address, browser type, and security logs to protect the service.

How we use information

Information is used to operate Mutual Covenant, authenticate users, provide support, send transactional email, enforce plan limits, and keep each church’s data isolated from other churches. We do not sell church or member data.

Tenant isolation

Each church operates in its own protected environment. Mutual Covenant scopes records to the authenticated church. Data is not shared between churches.

Sharing

Computer Pro Network LLC may share information with infrastructure providers strictly as needed to host, secure, and deliver the service (for example email delivery or cloud hosting), or when required by law. We do not share church data with other churches or unrelated third parties for marketing.

Retention

We retain account and church data while the workspace is active and for a reasonable period after cancellation as needed for backups, legal obligations, and security. Churches may export or request deletion of their data by contacting support.

Security

We use access controls, encrypted connections, hashed passwords, and role-based permissions. See our Data Processing & Security page for more detail.

Contact

Privacy questions may be sent to [email protected].