Legal

Acceptable Use Policy

Mutual Covenant is a service and brand operated by Computer Pro Network LLC.

Effective Date: September 27, 2026
Last Updated: September 27, 2026

This Acceptable Use Policy (“AUP”) explains the rules that apply when using Mutual Covenant, including our websites, church management platform, member portal, communications tools, Online Giving features, child check-in features, reporting tools, integrations, and related services collectively referred to as the “Services.”

By accessing or using the Services, you agree to comply with this Acceptable Use Policy in addition to the Mutual Covenant Terms of Service and applicable laws and regulations.

1. Permitted use

Mutual Covenant is designed to help churches and religious organizations manage their ministries, members, communications, giving, events, volunteers, children’s programs, pastoral care, and related administrative activities.

You may use Mutual Covenant only for legitimate organizational, ministry, administrative, charitable, and related purposes.

You are responsible for ensuring that everyone who accesses Mutual Covenant through your church or organization complies with this policy.

2. Illegal or unlawful activity

You may not use Mutual Covenant to engage in, facilitate, promote, or assist with illegal activity. Prohibited activity includes, but is not limited to:

Fraud or attempted fraud.
Theft or unauthorized financial transactions.
Money laundering or unlawful financial activity.
Identity theft.
Unauthorized access to computer systems or accounts.
Distribution of illegal material.
Violations of applicable privacy, consumer protection, intellectual property, communications, or financial laws.
Using the Services in a manner that violates sanctions, court orders, or other legally binding restrictions.

3. Fraudulent or deceptive fundraising

Mutual Covenant Online Giving must only be used for legitimate fundraising and charitable or ministry-related purposes. You may not:

Misrepresent the identity of a church, ministry, organization, fundraiser, or beneficiary.
Collect donations for fraudulent, misleading, or nonexistent causes.
Use stolen or unauthorized payment information.
Attempt to manipulate, test, or validate stolen payment cards.
Conceal the true purpose of a financial transaction.
Use Online Giving to process transactions unrelated to the stated organization or legitimate purpose.
Use Mutual Covenant as a payment-processing service for unrelated third parties.

Organizations using Stripe-connected Online Giving are also subject to applicable Stripe agreements, restrictions, and prohibited-business requirements, including Stripe’s current Prohibited and Restricted Businesses list. Mutual Covenant does not permit its Services to be used to evade payment processor rules.

4. Sanctions, prohibited jurisdictions, and payment restrictions

Organizations may not use Mutual Covenant or Online Giving, directly or indirectly, to collect, transmit, direct, or facilitate funds for any person, entity, activity, transaction, or jurisdiction prohibited by Stripe or applicable sanctions, export-control, anti-money-laundering, or other applicable laws. This includes:

Transactions involving jurisdictions, persons, entities, activities, or transactions prohibited by Stripe or applicable sanctions and trade-control laws.
Collecting or directing funds to benefit sanctioned or otherwise prohibited persons or entities.
Using Mutual Covenant to circumvent sanctions, Stripe restrictions, or other payment-processing rules.
Funding illegal activities or activities prohibited by Stripe.
Providing inaccurate compliance information, or concealing the identity of a donor, beneficiary, organizer, or recipient, to evade sanctions or payment restrictions.

Organizations may not use Mutual Covenant to circumvent geographic, financial, payment-processing, sanctions, or other legal restrictions. Mutual Covenant Online Giving is currently available only to eligible U.S.-based churches and religious organizations whose Stripe connected account is established in the United States.

The applicable restrictions are those in effect at the time of the activity, as published by Stripe and by the relevant governments, and may change without notice to Mutual Covenant. Payment processing, identity verification, and payment-risk controls are performed by Stripe under its own agreements; Mutual Covenant relies on those controls together with platform eligibility requirements, each organization’s compliance attestation, and our ability to suspend Online Giving.

Mutual Covenant may restrict or suspend Online Giving when we reasonably believe activity violates these requirements or creates legal, fraud, financial, or payment-processing risk.

5. Abuse, harassment, and threats

You may not use Mutual Covenant to send, publish, store, or distribute content that:

Threatens or encourages violence against another person.
Constitutes unlawful harassment or stalking.
Intentionally targets individuals with abusive communications.
Encourages criminal activity.
Is intended to intimidate or maliciously harm another person.
Violates applicable laws concerning discrimination, harassment, or threats.

Legitimate religious teaching, theological discussion, pastoral counseling, or expression of religious beliefs is not prohibited merely because someone disagrees with or is offended by those beliefs, provided the Services are not being used for unlawful threats, harassment, or other prohibited conduct.

6. Child safety

Mutual Covenant has a zero-tolerance policy for child sexual exploitation or abuse. You may not use the Services to create, upload, distribute, request, store, promote, or facilitate:

Child sexual abuse material.
Sexual exploitation of minors.
Grooming or solicitation of minors for sexual purposes.
Trafficking or exploitation involving children.
Any other unlawful activity involving the abuse or exploitation of minors.

Users of child check-in, children’s ministry, attendance, household, or related features must handle children’s information responsibly and in accordance with applicable law and the Mutual Covenant Privacy Policy.

Suspected child exploitation may be reported to appropriate authorities when required or permitted by law.

7. Privacy and personal information

You may only enter, collect, access, use, or disclose personal information when you have a legitimate reason and appropriate authority to do so. You may not:

Access another church’s or organization’s information without authorization.
Obtain personal information through deception.
Upload personal information that you are not authorized to possess or process.
Sell, disclose, or misuse member information obtained through Mutual Covenant.
Use member, donor, child, volunteer, employee, or visitor information for unlawful purposes.
Attempt to bypass Mutual Covenant’s tenant separation, permissions, or security controls.

Churches and organizations are responsible for managing the personal information they enter into Mutual Covenant in accordance with applicable privacy laws and their own legal obligations.

8. Communications and messaging

Mutual Covenant communication features must be used responsibly. You may not use the Services to:

Send unlawful spam.
Send bulk communications to individuals when prohibited by applicable law.
Send fraudulent, deceptive, or intentionally misleading messages.
Impersonate another person or organization.
Send phishing messages.
Distribute malicious links or malware.
Circumvent unsubscribe, opt-out, suppression, or consent controls.
Harvest email addresses, telephone numbers, or other contact information for unauthorized marketing.

Churches are responsible for determining whether they have appropriate permission or another lawful basis to communicate with recipients.

9. Account and identity abuse

You may not:

Create accounts using false identities for fraudulent purposes.
Impersonate another user, church, organization, employee, or Mutual Covenant representative.
Share credentials with unauthorized individuals.
Attempt to gain access to accounts you are not authorized to use.
Circumvent multi-factor authentication, password controls, account restrictions, or permissions.
Sell, rent, transfer, or provide unauthorized access to your account.

You are responsible for protecting your login credentials.

10. Security and system abuse

You may not attempt to compromise, disrupt, test, or interfere with Mutual Covenant without written authorization. Prohibited activity includes:

Hacking or attempted hacking.
Password cracking.
Credential stuffing.
Introducing malware, viruses, ransomware, or malicious code.
Exploiting or attempting to exploit vulnerabilities.
Bypassing authentication or authorization controls.
Attempting to access another tenant’s data.
Performing unauthorized penetration testing.
Conducting denial-of-service attacks.
Intentionally overwhelming or disrupting the Services.
Circumventing rate limits or technical restrictions.
Manipulating APIs or requests to obtain unauthorized access.
Interfering with security logging, auditing, or monitoring systems.

If you discover a potential security vulnerability, please report it to [email protected] rather than attempting to exploit it.

11. Automated access, scraping, and bots

You may not use automated systems to access Mutual Covenant in a manner that:

Creates excessive or unreasonable system load.
Scrapes private user or church data.
Harvests member or donor information.
Circumvents authentication.
Attempts to enumerate users, churches, accounts, or records.
Interferes with normal platform operation.
Violates another person’s privacy or intellectual property rights.

Authorized integrations, APIs, scheduled tasks, and automation features provided or approved by Mutual Covenant are permitted when used according to their intended purpose.

12. Intellectual property

You may not use Mutual Covenant to knowingly infringe another person’s copyrights, trademarks, trade secrets, or other intellectual property rights. You may not:

Upload or distribute content you do not have permission to use.
Remove ownership notices from protected materials.
Copy, reverse engineer, or reproduce Mutual Covenant software except where expressly permitted by law.
Use Mutual Covenant branding in a misleading manner.
Represent yourself as affiliated with Computer Pro Network LLC or Mutual Covenant without authorization.

13. Harmful or malicious content

You may not upload, transmit, or distribute content designed to:

Damage devices or networks.
Steal credentials or personal information.
Install malicious software.
Conduct phishing or social engineering attacks.
Redirect users to fraudulent websites.
Interfere with the operation of the Services.

14. Excessive or abusive use

You may not use Mutual Covenant in a way that materially interferes with the ability of others to use the Services.

We may take reasonable action when activity creates excessive system load, threatens system stability, consumes disproportionate resources, or appears intended to circumvent plan limits or technical controls. Whenever reasonably practical, we may contact the affected organization before imposing restrictions for excessive resource usage.

15. Circumvention of subscription limits

You may not intentionally circumvent subscription, membership, storage, feature, account, or usage limits. This includes creating duplicate organizations or manipulating data solely to avoid applicable subscription limits.

Legitimate use of multiple churches or organizations through supported Mutual Covenant features is permitted.

16. Unauthorized commercial use

Unless specifically permitted by Mutual Covenant, you may not:

Resell Mutual Covenant accounts.
Operate Mutual Covenant as a service bureau for unrelated organizations.
Rent access to your account.
Provide unauthorized third parties access to platform functionality.
Use Mutual Covenant infrastructure to operate an unrelated commercial application.

17. Pastoral and confidential information

Mutual Covenant may include features for pastoral care, prayer requests, notes, counseling-related information, and other sensitive church records. Users with access to such information must use it responsibly.

You may not knowingly access, disclose, export, or distribute confidential pastoral or member information without appropriate authorization. Organizations are responsible for establishing appropriate internal access permissions for sensitive information.

18. Attempts to bypass Mutual Covenant controls

You may not attempt to bypass or defeat controls relating to:

Church or tenant separation.
User roles.
Permissions.
Financial access.
Pastoral confidentiality.
Child information.
Authentication.
Multi-factor authentication.
Account suspension.
Subscription enforcement.
Online Giving controls.
Audit logging.
Administrative restrictions.

19. Reporting abuse

If you believe Mutual Covenant is being used in violation of this policy, please report it to [email protected]. When submitting a report, please provide enough information for us to reasonably investigate the issue.

20. Investigation and enforcement

Computer Pro Network LLC may investigate suspected violations of this Acceptable Use Policy. Depending on the nature and severity of the violation, we may take actions including:

Requesting corrective action.
Restricting particular features.
Temporarily suspending an account.
Suspending Online Giving or communications capabilities.
Preventing access to specific content.
Terminating access to the Services.
Preserving information when legally required.
Reporting suspected unlawful activity to appropriate authorities when required or permitted by law.

Whenever reasonably appropriate, we may provide notice and an opportunity to correct a violation before suspending or terminating service. However, immediate action may be taken when necessary to protect users, children, financial systems, the security of the Services, third parties, or Computer Pro Network LLC.

21. Preservation of records

Suspension, cancellation, or termination of an account does not necessarily result in the immediate deletion of records. Mutual Covenant may retain records when reasonably necessary for:

Financial reconciliation.
Payment or refund processing.
Audit trails.
Fraud prevention.
Security investigations.
Legal obligations.
Dispute resolution.
Backup and recovery requirements.

Retention remains subject to our Privacy Policy and applicable law.

22. Third-party services

Certain Mutual Covenant functionality may rely on third-party service providers, including payment processors. Use of those services may also be subject to the provider’s own acceptable use, prohibited activities, privacy, and service terms.

Violation of applicable third-party provider requirements may result in limitations on the related Mutual Covenant feature.

23. Changes to this policy

We may update this Acceptable Use Policy from time to time to reflect changes in the Services, law, security practices, payment processor requirements, or business operations. The updated policy will be posted on this page with a revised “Last Updated” date.

Continued use of the Services after an updated policy becomes effective constitutes acceptance of the revised policy to the extent permitted by law.

24. Contact

Questions or concerns regarding this Acceptable Use Policy may be sent to [email protected].